Legal
Terms of Use
Legal terms and conditions governing your use of CUI Labs services.
Last Updated: February 18, 2026
These Terms of Use govern your access to and use of CUI Labs (Pte.) Ltd. services, including our website, platforms, APIs, and related services. CUI Labs is incorporated in Singapore and operates globally, serving customers across multiple jurisdictions. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms, which are governed by Singapore law and comply with international trade, export control, and data protection regulations.
Acceptance of Terms
By accessing or using the CUI Labs website (cuilabs.io) and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
Description of Services
CUI Labs (Pte.) Ltd., a Singapore-incorporated company, provides deep-tech software systems for mission-critical infrastructure globally, including quantum-native security platforms (QNSP), autonomous interoperable operating systems (AIOS), deterministic development intelligence platforms (DDIP), industrial autonomous command clouds (IACC), blockchain security and infrastructure solutions, and AI-powered operational intelligence systems.
Our services are designed for deployment across multiple jurisdictions and comply with applicable laws in Singapore, the European Union, the United States, and other regions where we operate or serve customers.
User Accounts and Registration
Some services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration, maintain and promptly update your account information, notify us immediately of any unauthorized use of your account, and not share your account credentials with third parties.
Acceptable Use
You agree not to use our services to violate any applicable laws or regulations, infringe on intellectual property rights of others, transmit malicious code or harmful software, attempt to gain unauthorized access to our systems or networks, interfere with or disrupt the integrity or performance of our services, collect or harvest personal information without consent, or use our services for any illegal or unauthorized purpose.
Intellectual Property Rights
All content, features, and functionality on our website and services, including but not limited to text, graphics, logos, software, and documentation, are owned by CUI Labs or its licensors and are protected by international copyright, trademark, and other intellectual property laws.
Our open-source software is licensed under Apache-2.0 or other specified licenses. Core platform components may be licensed under BUSL-1.1 with specified change licenses. Please refer to individual repositories for specific licensing terms.
Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA), the European Union General Data Protection Regulation (GDPR), the United Kingdom GDPR, the California Consumer Privacy Act (CCPA), and other applicable data protection regulations.
As a Singapore-headquartered company serving global customers, we implement appropriate safeguards for international data transfers and comply with cross-border data protection requirements.
Service Availability and Modifications
We strive to provide reliable services but do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any aspect of our services, impose limits on certain features or restrict access to parts of our services, and update these Terms of Use at any time.
We will provide reasonable notice of material changes to our services or these terms.
Disclaimer of Warranties
Our services are provided as is and as available without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that our services will meet your requirements, be uninterrupted, timely, secure, or error-free, or that defects will be corrected.
Limitation of Liability
To the maximum extent permitted by law, CUI Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of our services.
Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or SGD $100, whichever is greater.
Indemnification
You agree to indemnify, defend, and hold harmless CUI Labs, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of our services, violation of these terms, or infringement of any rights of another party.
Export Controls and Sanctions
Our services and technology may be subject to export control laws and regulations of Singapore, the United States, the European Union, and other jurisdictions. You agree to comply with all applicable export and import laws and regulations.
You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to comprehensive sanctions by Singapore, the United States, the European Union, or the United Nations. You further represent that you are not listed on any government restricted party list.
Our quantum-safe cryptography and security technologies may be subject to additional export licensing requirements. You agree to obtain any necessary export licenses before using our services in restricted jurisdictions.
Governing Law and Dispute Resolution
These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law provisions.
Any disputes arising out of or related to these terms or our services shall be resolved through binding arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (SIAC). The arbitration shall be conducted in English, and the seat of arbitration shall be Singapore.
Notwithstanding the above, either party may seek injunctive relief or other equitable remedies in any court of competent jurisdiction to protect intellectual property rights or confidential information.
For customers in the European Union, nothing in these terms affects your statutory rights under EU consumer protection laws. For customers in California, nothing in these terms affects your rights under the California Consumer Privacy Act.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and CUI Labs regarding your use of our services.
Contact Information
For questions about these Terms of Use, please contact us at legal@cuilabs.io or write to CUI Labs (Pte.) Ltd., 552 Ang Mo Kio Avenue 10, Singapore 560552.