Cookie Policy
How CUI Labs uses cookies and similar technologies on our website
Last Updated: February 24, 2026
Consent Notice
This Cookie Policy explains how CUI Labs (Pte.) Ltd. uses cookies and similar technologies in accordance with Singapore PDPA, EU GDPR, UK GDPR, California CCPA, and other applicable data protection frameworks. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
How We Use Cookies
CUI Labs uses cookies for essential functionality, analytics, and enhanced user experience. We categorize our cookies into three types:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.
Includes: Session management and authentication, security and fraud prevention, load balancing and performance optimization.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information. We use this data to improve our website and services. Analytics cookies are disabled by default and are only activated if you provide consent via our cookie banner.
Data collected: Page views and navigation patterns, time spent on pages, referral sources, device and browser information.
Performance Cookies
These cookies allow us to monitor and improve the performance and speed of our website. Performance cookies require your consent and can be managed via our cookie banner.
Supports: Page load timing, resource utilization metrics, and user experience optimization.
Third-Party Cookies
We may use third-party services that set cookies on our website:
- Vercel Analytics for website performance and analytics
- Google AI Studio for AI-powered features and chatbot functionality
These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.
Managing Cookies
You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some features may no longer function properly.
Browser Settings
Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Generally, you can find these settings in the Options or Preferences menu of your browser.
Opt-Out Options
You can opt-out of analytics cookies through our website settings or by disabling analytics in your browser settings, using browser extensions that block tracking, or contacting us at privacy@cuilabs.io to request opt-out.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data collected through cookies under applicable data protection laws (such as the Singapore PDPA, EU/UK GDPR, or California CCPA/CPRA). Please refer to our Privacy Policy for detailed information about your data protection rights.
Cookie Retention
Cookies are retained for different periods depending on their purpose:
Session Cookies
Deleted when you close your browser
Persistent Cookies
Remain on your device for up to 12 months or until you delete them
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new Last Updated date.
Contact Us
If you have questions about our use of cookies or this Cookie Policy:
Privacy Team
Email: privacy@cuilabs.io
Address: 552 Ang Mo Kio Avenue 10, Singapore 560552
For data protection matters, you may also contact our Data Protection Officer at the same address. If you are not satisfied with our response, you may refer the matter to the Personal Data Protection Commission (Singapore) or the relevant data protection authority in your jurisdiction.