Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

CUI Labs uses cookies for essential functionality, analytics, and enhanced user experience. We categorize our cookies into three types: Essential Cookies, Analytics Cookies, and Functional Cookies.

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

Essential cookies include: Session management and authentication, Security and fraud prevention, Load balancing and performance optimization.

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website and services.

Analytics data collected includes: Page views and navigation patterns, Time spent on pages, Referral sources, Device and browser information.

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Functional cookies support: Language preferences, Theme preferences (light/dark mode), Chat widget state.

We may use third-party services that set cookies on our website. These services include Vercel Analytics for website performance and analytics, and Google AI Studio for AI-powered features and chatbot functionality.

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some features may no longer function properly.

Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Generally, you can find these settings in the Options or Preferences menu of your browser.

Under Singapore PDPA, EU GDPR, UK GDPR, and California CCPA, you have rights regarding your personal data collected through cookies. Please refer to our Privacy Policy for detailed information about your data protection rights.

You can opt-out of analytics cookies through our website settings or by: Disabling analytics in your browser settings, Using browser extensions that block tracking, or Contacting us at privacy@cuilabs.io to request opt-out.

Cookies are retained for different periods depending on their purpose. Session Cookies are deleted when you close your browser. Persistent Cookies remain on your device for a set period (up to 12 months) or until you delete them.

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new Last Updated date.

If you have questions about our use of cookies or this Cookie Policy, please contact us at privacy@cuilabs.io or write to us at CUI Labs (Pte.) Ltd., 552 Ang Mo Kio Avenue 10, Singapore 560552.

For data protection matters, you may also contact our Data Protection Officer at the same address. If you are not satisfied with our response, you may refer the matter to the Personal Data Protection Commission (Singapore) or the relevant data protection authority in your jurisdiction.